Legal

Refund Policy

Salish Private Estates LLC, operating as Salish AI Security Lab, offers a 30-day money-back guarantee on all digital product purchases.

Eligibility

Refund requests are accepted within 30 days of the original purchase date. All digital products are eligible. No reason is required.

How to Request a Refund

Email support@salishsecurity.ai with your purchase receipt or order confirmation. Refunds are typically processed within 5 business days.

Digital Product Delivery

All products are digital downloads delivered automatically at the time of purchase. Because delivery is immediate, we rely on the 30-day window rather than a pre-download cancellation model. Requesting a refund does not require returning or deleting the files.

Exclusions

Add-on consulting or assessment services, if purchased separately, are subject to their own service agreement and are not covered by this policy.

Contact

Questions about a refund can be directed to support@salishsecurity.ai.

Last updated: March 2026
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